Etherwave Networks

Bengaluru, Karnataka, India

connect@etherwavenetworks.com

Our Services

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Services for Network Integration

empower organizations to enhance the adaptability of their network infrastructures in response to the rapidly changing technological landscape and demanding business needs. Leveraging our extensive expertise, we provide comprehensive solutions encompassing design, implementation, monitoring, and management of highly secure, cutting-edge networks. Our proficiency extends to advanced technologies such as Software-Defined Networking and Network Function Virtualization.

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Design and Implementation of Digital Network Operations Center (NOC)

Proficient in creating and deploying network operations centers, facilitating round-the-clock monitoring of intricate networks that constantly evolve.

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Management of Service Providers

We ensure uninterrupted business operations for our clients by closely monitoring service providers in real time. By proactively raising tickets and coordinating with service providers, we facilitate swift recovery during crises.

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Consolidation and Transformation of NOCs

We revamp outdated NOC setups into automated, efficient, and scalable environments that align with modern industry standards. We adopt advanced tools that have been developed, tested, and proven to enhance the overall process.

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Telecom Expense Management (TEM)

Our comprehensive TEM solution simplifies the management of communication services, including fixed-line, lease line, and broadband, across the entire organization. By centralizing the asset database, we improve inventory management and enhance services, enabling organizations to accurately pay for what they owe.

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Reasons to Choose Etherwave

Commitment: We uphold our promises and tackle even the most difficult tasks with unwavering dedication.

Expert Team: Our team comprises skilled and passionate engineers who collaborate with Multi-Cloud Vendor Partners.

Industry Knowledge: By deeply comprehending our clients' businesses, we aim to become authorities in the field and achieve outstanding outcomes.

Timely Service: Our clients can rely on us to promptly deliver without any delays.

Revenue Growth: We assist our clients in enhancing their revenue streams.

Technology Services

Technology Services

In the present day, staying updated with the most recent advancements and resolutions is vital. To maximize your investments and propel your business towards progress, we provide cutting-edge solutions and top-notch technology services that foster revenue growth, boost margins, amplify productivity, and enhance the overall customer experience.

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SD-WAN (Wide Area Network)

Our organization specializes in creating and implementing SD-WAN models tailored to meet the unique requirements of businesses. These models fully support applications hosted in various environments such as on-premises data centers, public or private clouds, and SaaS services. By deploying SD-WAN with a centralized control function, we ensure secure and intelligent traffic routing across the WAN. This approach enhances application performance and delivery, leading to increased productivity and improved business outcomes.

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SDN and Automation

We excel in implementing software-defined networks (SDN) using open flow switches. Through the use of popular tools and software, we enable network automation, simplifying deployment and daily operations. Additionally, our solutions provide valuable insights into organizational networks, empowering efficient management and administration.

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Wireless LAN (WLAN)

We offer comprehensive mobility solutions for both indoor and outdoor environments. Our WLAN solutions are specifically designed and deployed to meet the unique needs of our clients, whether it's an on-premise, hybrid, or cloud-based setup. We conduct thorough site surveys, employing industry-leading tools like Ekahau, to ensure optimal WLAN performance. Our expertise encompasses WLAN, controllers, access points, 802.11 standards, 2.4GHz and 5GHz frequency bands, RF optimization, site surveys, WiFi-6, and OFDMA.

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Reasons to Choose Etherwave

Commitment: We uphold our promises and tackle even the most difficult tasks with unwavering dedication.

Expert Team: Our team comprises skilled and passionate engineers who collaborate with Multi-Cloud Vendor Partners.

Industry Knowledge: By deeply comprehending our clients' businesses, we aim to become authorities in the field and achieve outstanding outcomes.

Timely Service: Our clients can rely on us to promptly deliver without any delays.

Revenue Growth: We assist our clients in enhancing their revenue streams.

Service Assurance

Incident Management

ITIL service operation encompasses techniques for managing incidents to ensure smooth business operations with minimal or no downtime. The goal of incident management is to restore service operations to normal as quickly as possible. This is achieved through a series of steps including incident identification, incident logging, incident categorization, incident prioritization, initial diagnosis escalation to level 2 support, incident resolution, and incident closure. Throughout the life of the incident, communication with the user community is maintained.

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Change Management

Our ITIL change management process aims to understand and minimize risks associated with IT changes, enabling rapid changes while minimizing disruptions to services. Key performance indicators such as successful changes, backlog of changes, and emergency changes are used to track the success of the change management process and implement changes in a more efficient manner. The process includes change planning, change approval, change implementation, and change closure.

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Configuration & Release Management

Through the adoption of ITIL best practices, we streamline configuration and release management processes. We ensure efficient handling of all necessary changes to improve the overall process.

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Service Request Management

We implement effective service request management practices to support the agreed-upon service quality by handling all pre-defined, user-initiated service requests in an efficient and user-friendly manner. We utilize standardized and automated service requests to improve efficiency in initiation, approval, fulfillment, and management.

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Problem Management

Our approach to problem management aims to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds for known errors. The process includes problem identification, problem control, error control, engagement, design and transition, obtain/build, deliver and support, and improvement.

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Reasons to Choose Etherwave

Commitment: We uphold our promises and tackle even the most difficult tasks with unwavering dedication.

Expert Team: Our team comprises skilled and passionate engineers who collaborate with Multi-Cloud Vendor Partners.

Industry Knowledge: By deeply comprehending our clients' businesses, we aim to become authorities in the field and achieve outstanding outcomes.

Timely Service: Our clients can rely on us to promptly deliver without any delays.

Revenue Growth: We assist our clients in enhancing their revenue streams.

Availability of Services

Availability of Services

The management of service availability is the optimal approach to align the IT infrastructure of a company with its business requirements promptly while minimizing risks associated with service availability. At Airowire, we employ diverse automation solutions to intelligently monitor physical equipment and control processes within the enterprise IT environment, including Microsoft System Center and other solutions.

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Availability Management

Our service team guarantees that services are delivered with the agreed-upon level of availability to meet customer needs. We assess and document risks to service availability regularly. We monitor and record service availability results and compare them to targets. We investigate and address instances of unplanned non-availability.

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Performance Management and Monitoring

We perform real-time monitoring of network devices and critical applications using tools that analyze and diagnose performance issues. We take appropriate actions to maintain optimal performance.

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Capacity Management

Through capacity management, we ensure that sufficient capacity is always available to meet the business's agreed-upon needs in a cost-effective manner. This involves designing and managing services to achieve SLA objectives, creating and maintaining a capacity plan that aligns with the organization's budget cycle, paying special attention to resource costs, and continuously reviewing current service capacity and performance. Key components include the capacity component, capacity plan, capacity report, capacity management information system (CMIS), and performance.

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Service Level Management & Reporting

We ensure that the agreed-upon service level agreements with customers are met by adopting best ITIL processes. We provide customized reporting to track and monitor SLA performance.

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Reasons to Choose Etherwave

Commitment: We uphold our promises and tackle even the most difficult tasks with unwavering dedication.

Expert Team: Our team comprises skilled and passionate engineers who collaborate with Multi-Cloud Vendor Partners.

Industry Knowledge: By deeply comprehending our clients' businesses, we aim to become authorities in the field and achieve outstanding outcomes.

Timely Service: Our clients can rely on us to promptly deliver without any delays.

Revenue Growth: We assist our clients in enhancing their revenue streams.

Contact Us

Pavani Sreshta,Munekollala,Bengaluru – 560102

+91 7760846066 / +91 8088045936

connect@etherwavenetworks.com

Opening Hours

Monday - Friday:

09.00 AM - 09.00 PM

Saturday - Sunday:

09.00 AM - 12.00 PM

Services

Telecom Expense Management (TEM) Network Management Digital Network Operations

EtherWave Networks

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